Refund policy
Returns
You can return any item within 30 days of delivery for a refund. To be accepted, it needs to be unworn, unwashed, and in its original condition with all tags attached.
To start a return, email gabe@temiwear.com with your order number and the items you'd like to return. We'll reply with the return address and instructions. Please don't send items back without contacting us first — we can't accept returns we weren't expecting.
Return shipping is paid by you, unless the item arrived damaged or defective, or we sent you the wrong item.
Refunds
Once your return arrives, we'll inspect it and email you to confirm whether the refund is approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card provider may take a few more days to show it.
Original shipping charges are not refunded, unless the return is because of our mistake.
Exchanges
The quickest way to get a different size or colour is to return the item you have and place a new order for the one you want.
Damaged, defective or wrong items
Please inspect your order when it arrives. If something is damaged, defective, or not what you ordered, email us within 7 days of delivery with your order number and photos, and we'll repair, replace or refund it at no cost to you.
Sale items and gift cards
Discounted items can be returned under this same policy. Gift cards can't be refunded.
Questions
Email gabe@temiwear.com with any question about a return.